Introduction
This Privacy Policy explains how SimplAI LLC ("SimplAI," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our websites, mobile applications, AI-powered tools, voice features, productivity products, and related services (collectively, the "Service" or "Services"). This Privacy Policy should be read together with our Terms of Use.
By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.
SimplAI builds tools designed to help users simplify everyday tasks, improve productivity, and communicate more effectively. Some of our Services may include voice input, speech recognition, transcription, rewriting, summarization, AI-generated text, context-aware writing assistance, or other automated features.
Information We Collect
The information we collect depends on how you interact with the Service, which features you use, and what permissions or settings you choose. We generally collect information in the following categories.
2.1 Account and Contact Information
If you create an account, join a waitlist, subscribe to updates, or contact us, we may collect basic information that identifies or helps us communicate with you, such as your name, email address, login credentials, profile details, preferences, support messages, feedback, survey responses, and other information you choose to provide.
2.2 Content You Choose to Process Through the Service
Many SimplAI features are designed to help you capture, transform, or improve content. When you use these features, we may process the content you provide or generate through the Service, including:
- Voice or audio input;
- Dictated or transcribed text;
- Text you type, paste, upload, select, or ask the Service to rewrite, summarize, format, or otherwise process;
- Prompts, instructions, tone preferences, writing modes, corrections, and edits;
- AI-generated outputs;
- Files, screenshots, or other materials you choose to submit;
- Limited contextual information needed to provide the requested result, such as language settings, selected text, the feature being used, or the writing mode you choose.
We refer to this information as "User Content." We process User Content to provide the feature you requested, such as transcription, rewriting, summarization, tone adjustment, formatting, or other AI-assisted functionality.
Where technically supported, voice audio, dictated content, transcripts, prompts, selected text, and related context are processed to return the requested result and are not kept longer than necessary to provide the Service, maintain security, troubleshoot errors, comply with law, or honor your settings.
2.3 Product Usage and Technical Information
We may automatically collect information about how the Service is used and how it performs, such as features used, pages or screens viewed, app version, browser type, device type, operating system, IP address, approximate location, device identifiers, crash logs, diagnostics, and performance data.
This information helps us operate the Service, understand reliability, fix bugs, prevent abuse, and improve user experience.
2.4 Payment and Subscription Information
If you purchase a paid feature, subscription, in-app purchase, or other paid Service, your payment may be handled by third-party payment processors or app store platforms. We do not store your full payment card details.
We may receive limited purchase and subscription information, such as product purchased, purchase status, subscription status, renewal status, refund status, transaction identifiers, billing region, and tax-related records.
2.5 Cookies and Similar Technologies
We may use cookies, SDKs, local storage, pixels, and similar technologies to operate the Service, remember preferences, authenticate users, analyze usage, measure performance, prevent fraud, and support marketing or attribution.
You may be able to manage these technologies through your browser settings, device settings, app store settings, or consent tools where available.
2.6 Information From Third Parties
We may receive information from third parties when you interact with them through the Service, such as sign-in providers, app stores, payment platforms, subscription tools, analytics providers, customer support tools, advertising or attribution partners, and integrations you authorize.
The information we receive depends on the third party, your settings, and the permissions you grant.
Use of Data
We use the information we collect to run SimplAI, deliver requested features, keep the Service secure, and improve the user experience. In particular, we may use information to:
- Provide, maintain and support our Services, including processing User Content to generate transcripts, rewrites, summaries, formatted text, tone adjustments, and other AI-assisted outputs;
- Manage accounts and payments, including account access, subscriptions, purchases, renewals, refunds, billing, and related administrative matters;
- Support users, including responding to questions, resolving technical issues, reviewing feedback, and sending important service notices;
- Improve reliability and performance, including debugging errors, analyzing usage patterns, measuring feature performance, and developing product improvements;
- Protect the Service, including detecting fraud, abuse, spam, malware, security incidents, and violations of our Terms of Use;
- Communicate with you, including sending product updates or marketing messages where permitted by law. You may opt out of marketing communications at any time;
- Comply with legal obligations, including responding to lawful requests, enforcing our agreements, and protecting the rights, safety, and security of SimplAI, our users, and others.
Where required by law, we rely on appropriate legal bases for processing personal information, such as providing the Service, our legitimate interests, your consent, or compliance with legal obligations.
Our Use of AI and Your Content
Some SimplAI features use AI, speech recognition, transcription, rewriting, summarization, or other automated technologies to provide the results you request. We process User Content only as needed to operate these features, generate outputs, maintain security, troubleshoot issues, and comply with applicable law.
We may use third-party AI, speech, transcription, cloud, or infrastructure providers to help deliver certain features. Where available, we seek to configure those providers so that User Content is not used for model training and is retained only as needed to provide the feature, protect the Service, or meet legal requirements.
AI-generated outputs may be inaccurate or unsuitable for your intended use. You are responsible for reviewing outputs before relying on, publishing, sending, or otherwise using them.
Use of Cookies and Other Tracking Technologies
SimplAI and the third parties we work with may use cookies, SDKs, pixels, local storage, and similar technologies on the Services to collect information about your usage of the Services and your device.
We may use these technologies to operate the Services, remember preferences, authenticate users, analyze usage, improve reliability, prevent fraud, measure marketing performance, and support advertising.
You can control cookies through your browser settings. You may also be able to limit tracking through your device settings, app store settings, consent tools, or applicable opt-out mechanisms.
Online Analytics and Advertising
6.1 Analytics
We may use third-party analytics services to help us understand how users find and use the Services. These providers may collect information such as device type, operating system, app version, usage events, referral source, approximate location, and interaction data.
Analytics data helps us improve product performance, reliability, onboarding, and feature design. We do not use your voice recordings, dictated content, transcripts, prompts, or AI-generated outputs for advertising targeting.
6.2 Advertising and Attribution
We may engage in advertising for our own products and services and may use cookies, SDKs, or similar technologies to measure ad performance and attribution.
We do not sell your personal information for money. We do not sell or share your voice recordings, dictated content, transcripts, prompts, or AI-generated outputs for cross-context behavioral advertising.
You may still receive advertising from us or about us, which may not always be personalized to your interests.
Retention of Data
We keep information for the period needed to provide the Service, support users, maintain security, comply with legal obligations, and handle business records.
For voice, transcripts, prompts, selected text, and related context, our goal is to process the information only for as long as needed to return the requested result, unless a longer period is needed for security, troubleshooting, legal compliance, your settings, or a separate opt-in.
When information is no longer needed, we may delete it or convert it into aggregated, anonymized, or de-identified data.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we may transfer and process the information in the United States and other jurisdictions where we or our service providers operate.
We will take steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
How We Share Your Information
We do not sell your personal information. We may share information only in limited circumstances, including with:
- Service providers that help us operate the Service;
- Third-party AI, speech, payment, analytics, security, customer support, app store, or infrastructure providers;
- Third-party accounts or integrations you connect or authorize;
- Legal authorities or other parties when required for legal, safety, security, fraud prevention, or enforcement reasons;
- Parties involved in a merger, acquisition, financing, reorganization, or sale of assets;
- Others with your consent.
We do not share your voice recordings, dictated content, transcripts, prompts, or AI-generated outputs with advertising partners for ad targeting.
How We Secure Your Information
We take reasonable steps to safeguard information processed through the Service, including technical, organizational, and access-control measures appropriate to the type of data involved.
That said, no online service can be guaranteed to be completely secure. You should use the Service responsibly and protect your account credentials and devices.
Your Privacy Rights
You may have choices and rights over your personal information depending on where you live. These may include requesting access, correction, deletion, portability, or restrictions on certain processing.
You can also manage some choices through your account, app, device, browser, or app store settings, such as microphone permissions, notifications, cookies, and marketing preferences.
To make a privacy request, contact us at hello@simplaiapp.com. We may need to verify your identity before completing certain requests.
European Countries Users' Rights
If you are located in the European Economic Area, the United Kingdom, Switzerland, or another country with similar data protection laws, you may have additional rights over your personal information. These may include the right to access, correct, delete, restrict, or object to certain processing of your information, request data portability, and withdraw consent where processing is based on consent.
Where required by law, we process your personal information based on appropriate legal grounds, such as providing the Service, our legitimate interests, your consent, or compliance with legal obligations.
You may also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us at hello@simplaiapp.com.
California Privacy Notice
If you are a California resident, you may have rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.
We do not sell personal information for money. Certain advertising, analytics, or attribution activities may be considered "sharing" or "sale" under California privacy law. We do not sell or share your voice recordings, dictated content, transcripts, prompts, or AI-generated outputs for cross-context behavioral advertising.
To exercise California privacy rights, contact us at hello@simplaiapp.com.
Children's Privacy
To use the Services, you must be at least 13 years old if you reside in the United States and at least 16 years old if you reside elsewhere, unless a different minimum age applies in your jurisdiction.
The Services are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
If you are a parent or guardian and believe your child has provided Personal Data to us, please contact us at hello@simplaiapp.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this Privacy Policy.
If we make material changes that meaningfully reduce your rights or change how we use your information, we will provide notice as required by law, such as by email, in-product notice, or a prominent notice on the Services. Changes will not apply retroactively unless permitted by law.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at hello@simplaiapp.com.